Name: ENGAGE PERFORMANCE GROUP LTD
Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
Phone Number: 0203 488 0240
E-mail: info@epgltd.co.uk
This Privacy Notice was last updated on 16/04/2024
ENGAGE PERFORMANCE GROUP LTD (herein after ‘EPG’ or ‘We’) collects, stores and processes personal data to provision services on behalf of our customers and webpage users.
You can find out more information about what personal data is from the ICO at – https://www.ico.org.uk. Essentially it is information which identifies you as a living individual.
We take data privacy very seriously. EPG is a data controller registered with the ICO. We have a Data Protection Officer overseeing and reporting on compliance and we fully recognise the importance and sensitivity of your personal information. We only collect personal information that is relevant to processing your enquiry/ies.
This privacy policy covers the personally identifiable information about you that EPG collects when you are using any of our homepages, websites or landing pages; or when you complete then submit an online form.
EPG stores and processes personal data in accordance with all current Data Protection legislation, including the UK GDPR, the Data Protection Act 2018 and the Personal and Electronic Communications Act and all other relevant legislation. e.g., Equalities Act 2010.
We also automatically receive and record information from your browser, including your IP address to prevent fraudulent use of our systems and to protect and validate our customers’ enquiries.
When you fill out one of our forms it is in our legitimate interests to use the information you have provided so we can service your enquiry by:
All and any information you provide us with is transferred securely, it is encrypted in-flight then stored securely, and when it is no longer needed it is safely and securely destroyed.
We currently collect and process the following personal information about you to process your enquiry and to match you with the supplier(s) that meets your requirements and to protect against fraud.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing both customer and staff information are as follows –
Where we have a contractual obligation to do so; or a have a legal obligation; or a vital interest (for staff data only), or a legitimate interest or when we have your consent which you can remove at any time by contacting our Data Protection Officer, here: info@epgltd.co.uk
Type of information | Purpose for collection | Legal Basis for processing your data | Retention period |
For our Customers - Name, address email, telephone number(s), IP addresses. | To enable provision of the services you request. | Legitimate Interest for a single enquiry or Consent. | 12 months for a single enquiry. |
For our Employees. | To enable suitable onboarding and lawful management of staff. | Contract, Legal obligation, Vital Interests, Legitimate Interests. | +1 year from data collection. |
Please know that if you do not engage with us for a period of 24 months from sign-up, EPG will re-apply for your consent to continue storing your data and if you do not reply to these reminders, we will automatically delete the data (and your account) 24 months from when we first collected your personal information.
All of our customer data is processed and stored in the UK and we delete the data by destroying all of it securely (using state of the art methods) when you opt-out, remove your consent, or when you do not engage with us for a period of 24 Months.
All the personal information we process is provided to us directly by you, so we can provision the right service partner that suits your particular circumstances and requirements.
We share information with our extensive range of approved service providers who are independent controllers of the data you provide.
Under data protection law, you have rights including:
You have the right to ask us for copies of your personal information.
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
You have the right to ask us to erase your personal information in certain circumstances.
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
You have the right to object to the processing of your personal information in certain circumstances.
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we will respond within one month.
If you wish to opt out, please click the opt-out option in our communications or contact us using the information below.
You can remove your consent at any time by contacting us (see below). or using the opt-out button on our communications.
If you wish to make a request, or have any concerns or enquiries about your personal information, please contact us first:
By Email: info@epgltd.co.uk
By Telephone: 0203 488 0240
By Writing Post to us at: ENGAGE PERFORMANCE GROUP LTD, 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE.
Cookie Name | Purpose | Uses Personal Data | Does not use PD |
Universal Analytics (Google) | These cookies collect information about how visitors use our website. We use the information to compile reports and to make improvements.The cookies collect information in an anonymous form, including where visitors have come to the website from and the pages they visited. To opt-out: https://tools.google.com/dlpage/gaoptout | ✔ | |
Taboola Retargeting | These cookies are used to tailor Taboola adverts to a user’s previous viewing habits. For instance, if you have previously visited our page, you may then see other adverts related to that product or service. Taboola is an ad network that shows sponsored content, usually as links below the article on major news sites. | ✔ | |
Outbrain Retargeting | These cookies are used to tailor Outbrain adverts to a user’s previous viewing habits. For instance, if you have previously visited our page, you may then see other adverts related to that product or service. Outbrain is an ad network that shows sponsored content, usually as links below the article on major news sites. | ✔ | |
Yahoo Retargeting | These cookies are used to adjust the targeting of our paid search and display advertising to show ads to users who have previously been to our sites and/or engaged with our page such as completing a form. They contain no personal information. | ✔ | |
Revcontent Retargeting | These cookies are used to adjust the targeting of our paid search and display advertising to show ads to users who have previously been to our sites and/or engaged with our page such as completing a form. They contain no personal information. | ✔ | |
Adwords Retargeting (Google) | These cookies are used to adjust the targeting of our paid search and display advertising to show ads to users who have previously been to our sites and/or engaged with our page such as completing a form. They contain no personal information. | ✔ | |
Taboola Conversion Tracking | These cookies measure ad conversions and optimise spend for advertising campaigns served on Taboola. | ✔ | |
Outbrain Conversion Tracking | These cookies measure ad conversions and optimise spend for advertising campaigns served on Outbrain. | ✔ | |
Yahoo Conversion Tracking | These cookies measure ad conversions and optimise spend for advertising campaigns served on Yahoo Gemini. | ✔ | |
Revcontent Conversion Tracking | These cookies measure ad conversions and optimise spend for advertising campaigns served on Revcontent. | ✔ | |
Adwords Conversion Tracking | These cookies measure when a user has completed an action on site such as completing a form. They contain no personal information. | ✔ | |
Bing Conversion Tracking | These cookies measure when a user has completed an action on site such as completing a form. They contain no personal information. | ✔ | |
Facebook Pixel | These cookies measure ad conversions, optimise and build audiences for advertising campaigns served on Facebook. To opt-out: https://www.facebook.com/policies/cookies/ | ✔ | |
Twitter Pixel | These cookies measure ad conversions and optimise advertising campaigns served on Twitter. To opt-out: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads | ✔ | |
TikTok Pixel | These cookies measure ad conversions, optimise and build audiences for advertising campaigns served on TikTok. | ✔ |
You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk